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Nov. 16, 2019, 1:14 p.m. EST

Tesla’s best-selling sedans get reliability nod from Consumer Reports

Tesla’s Model 3 and Model S sedans regain Consumer Reports recommendations

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By Claudia Assis, MarketWatch


Bloomberg News/Landov

Two of Tesla Inc. best-selling vehicles regained Consumer Reports’ recommendation because of their improved reliability, the nonprofit consumer advocacy organization said Thursday.

For the Tesla /zigman2/quotes/203558040/composite TSLA +1.98%  mass-market sedan, the Model 3, there were fewer complaints about stuck latches or malfunctioning doors. And the Silicon Valley car maker’s luxury sedan, the Model S, had fewer reported issues with paint and trim quality, Consumer Reports said.

That left the Model X, Tesla’s luxury SUV, as the only available Tesla vehicle still not recommended by the organization. Consumer Reports said “numerous problems” have been reported, including faulty falcon-wing doors and “noises and leaks.” Three years ago, the organization called it “fast and flawed.”

Tesla did not immediately return a request for comment.

The company and Consumer Reports have had a fraught relationship through the years, although it started well enough in 2015 when the Model S scored so beyond Consumer Reports’ rating scale the organization made changes to its scoring methodology to account for the sedan’s “exceptionally strong performance.”

Related: Tesla’s Autopilot feature lags ‘far behind’ a human driver, Consumer Reports says

A few months later, Consumer Reports dropped the Model S from its list of recommended cars due to reliability issues. It has been up and down ever since.

Tesla shares rose 0.9% on Thursday, trying to resume its upward trajectory. The stock fell 1.1% on Wednesday, snapping a five-day winning streak. For the year, Tesla is up 5.0%, compared with gains of 23.5% for the S&P 500 index /zigman2/quotes/210599714/realtime SPX +0.86%  and 19.1% for the Dow Jones Industrial Average. /zigman2/quotes/210598065/realtime DJIA +0.79%  

/zigman2/quotes/203558040/composite
US : U.S.: Nasdaq
$ 359.68
+6.98 +1.98%
Volume: 7.78M
Dec. 12, 2019 4:00p
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Market Cap
$64.83 billion
Rev. per Employee
$439,627
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/zigman2/quotes/210599714/realtime
US : S&P US
3,168.57
+26.94 +0.86%
Volume: 2.22B
Dec. 12, 2019 4:55p
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/zigman2/quotes/210598065/realtime
US : Dow Jones Global
28,132.05
+220.75 +0.79%
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Dec. 12, 2019 4:55p
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Claudia Assis is a San Francisco-based reporter for MarketWatch. Follow her on Twitter @ClaudiaAssisMW.

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