By Archie Mitchell
A previous version of this report misspelled Ian Wace’s name. The story has been corrected.
When Steven Tozer, founder of the upmarket London kebab chain Le Bab, realized the spreading coronavirus would close his restaurants, he felt “a weird sense of helplessness and a strong sense of responsibility.”
He decided to start the London Restaurant Cooperative, a not-for-profit social kitchen, to offer cheap professionally prepared meals for home delivery using recently laid-off restaurant staff. Customers can opt to pay £4 ($5) for an additional charity meal delivered to doctors and nurses working for the U.K.’s National Health Service, or to a homeless shelter.
He started to see more people ordering meals for NHS staff than for themselves. “NHS orders are currently in a ratio of just under 4 to 1,” he said. “Last week we delivered 2,500 meals to the NHS and about 700 to homes, and it will grow this week, too.”
Tozer is not alone. The coronavirus pandemic has triggered a wave of kindness from businesses, individuals and the hospitality industry rallying to support NHS staff, overwhelmed by soaring infection and death rates in the country. Those industries have been brought to a standstill since the U.K. government introduced strict lockdown measures in late March, closing restaurants and bars, and emptying hotels across the country.
Tozer said removing the stress of preparing meals from the daily workload of an NHS staffer buys those health-care professionals “a few precious moments with their families or even just in front of the TV relaxing.”
“I think that’s an important emotional impact,” he said.
Alongside the efforts of the London Restaurant Cooperative, separate initiatives called Feed NHS and Meals for the NHS have each raised over £1 million.
Actors Damian Lewis, Helen McCrory and Matt Lucas formed Feed NHS in partnership with fast-food restaurant Leon to provide over 6,000 meals a day to the NHS. Pizzeria Franco Manca, Mexican restaurant Tortilla and several other chains have signed up to help.
Meals for the NHS was founded by a group of friends with loved ones working in the health service. In its first 19 days it raised enough to deliver 200,000 meals to hospitals cross the U.K., it said, and has served tens of thousands of already.
Each campaign has attracted thousands of individual and company donations. Among them is Ian Wace, chief executive of hedge fund Marshall Wace, which has $40 billion in assets under management. When Wace heard NHS catering was overwhelmed, he saw an opportunity for the private sector to help and urged businesses to get on board.
The result was Mealforce, a coalition between Marshall Wace and Helpforce, a charity supporting NHS volunteers, which donates three meals a day to NHS staff doing battle with the COVID-19 crisis. Marshall Wace is underwriting the costs to businesses as well as using its own in-house catering staff to send 1,000 meals each day to Chelsea and Westminster Hospital.
“The response has been phenomenal, and I would like to say a massive thank you to all those fantastic businesses which have moved so fast to answer this urgent call,” Wace told MarketWatch in a statement provided by the company.
The initiative will offer NHS workers a total of 30,000 meals daily, cooked by swanky restaurants including Claridge’s, Le Pont de la Tour, Strand Palace Hotel and several more.
Tozer said he hopes the London Restaurant Coalition will expand beyond his own restaurant’s kitchen and offer work to the displaced who miss the mental-health benefits of daily hard work.
“We’re only just beginning to see the scope of this for bringing a significant number of people back to work,” he said, and “we hope we can grow this to have a serious re-employment effect for a lot of people.”
Hotels are also stepping up. Trade association U.K. Hospitality said 200 hotels answered its call for support and made over 20,000 beds available across the country for NHS staff and other vital workers. This is on top of thousands already offered up by individual companies.
Mayfair luxury hotel Claridge’s is hosting as many as 40 NHS workers, and offering daily packed meals for over 500, including community support teams across London.
“Teams from all our hotels have volunteered, and we are honored to help and support the dedicated NHS workers at this critical time. We are forever in their debt,” said Paddy McKillen, co-owner of Claridge’s parent Maybourne Hotel Group, in a statement sent to MarketWatch.
NHS workers are just one group in need. London Mayor Sadiq Khan, in tandem with InterContinental Hotels Group /zigman2/quotes/202865596/delayed UK:IHG -3.90% , has booked 1,300 hotel rooms for Londoners sleeping rough. Last Monday saw 897 rough sleepers accommodated in hotels across the capital, the mayor’s office said.