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Unified Communication As-a-Service in Retail Market Technology Advancement 2019

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Nov 12, 2019 (Market Insight Reports via COMTEX) -- Global Unified Communication As-a-Service in Retail Market - Growth, Trends, And Forecast (2019 - 2024)

The report presents an in-depth assessment of the Global Unified Communication As-a-Service in Retail including enabling technologies, key trends, market drivers, challenges, standardization, regulatory landscape, deployment models, operator case studies, opportunities, future roadmap, value chain, ecosystem player profiles and strategies. The report also presents forecasts for Global Unified Communication As-a-Service in Retail investments from 2019 till 2024.

The global unified communication as-a-service in retail market is expected to register a CAGR of over 16% during the forecast period (2019 – 2024).

The Global Unified Communication As-a-Service in Retail market is highly competitive and consists of a number of major players. Companies, like RingCentral Inc., 8X8 Inc., Verizon Communications Inc., Mitel Networks Corporation, Comcast Corporation, Vonage Holdins Inc., West Corporation, Star2Star Communications LLC, DXC Technology Company, Tieto Oyj, IBM Corporation, Alcatel-Lucent USA Inc., Cisco Systems Inc among others.

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Scope of the Report

The changing consumer behavior has resulted in a dynamic shift in today's Retail Industry. From a single point of physical interaction to omnichannel interactions like web, mobile or social media, consumers today are demanding the need for providing enhanced shopping experience across all channels.

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Key Market Trends:

Increasing Small and Medium Scale Industries to Drive the Market

– The dependency of small and medium-sized businesses (SMBs) on the cloud is proliferating and is expected to increase in the future. UCaaS has emerged as an ideal solution for SMBs, mainly when delivered in a cloud-based model.
– These solutions combine real-time, integrated voice and collaboration capabilities, along with a flexible and scalable delivery model, making them well suited for SMBs. The primary benefit of UCaaS for SMBs is more about reducing costs than having an impact on business.
– These businesses regard to cost savings, increased security, and simplified management as the significant benefits of deploying UCaaS. A recent study by ATT confirmed that two-thirds (67%) of small businesses (with fewer than 100 employees) use VoIP today. SMBs interested in hosted IP telephony and VoIP access service are likely to increase. Also, more than 70% of SMBs are expected to purchase new communication technologies in the next two years.

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The key insights of the Unified Communication As-a-Service in Retail Market report:

  • The report provides key statistics on the market status of the Unified Communication As-a-Service in Retail market manufacturers and is a valuable source of guidance and direction for companies and individuals interested in the industry.

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