Apr 18, 2022 (Baystreet.ca via COMTEX) --
American Vows Reliability at Start of Travel Season
American Airlines'
/zigman2/quotes/209207041/composite AAL
-2.45%
new CEO Robert Isom is aiming for one thing this summer: reliability.
The airline grew faster than its large competitors last year and occasionally passengers faced widespread disruptions, the result of routine challenges like weather as well as understaffing.
Other carriers such as Southwest Airlines
/zigman2/quotes/201071949/composite LUV
-1.96%
and Spirit Airlines
/zigman2/quotes/205782179/composite SAVE
-7.95%
faced similar issues that forced them to trim schedules.
Now Isom, who assumed control of the biggest U.S. carrier on March 31, said his priority is making sure passengers can count on American this summer and beyond.
"People really need to feel like they have control of their itineraries and we give them control by making sure they get to where they want to go on time. I just can't be any more blunt about it than that," Isom told pilots during a company town hall last week. "Other airlines are really struggling."
American's partner in the Northeast U.S., JetBlue Airways
/zigman2/quotes/207639051/composite JBLU
+1.62%
, for example, earlier this month told staff it would cut as much as 10% of summer flying to avoid repeats of mass cancellations and delays.
American's West Coast code-sharing partner, Alaska Airlines
/zigman2/quotes/200972303/composite ALK
-2.50%
, announced a 2% capacity cut this spring because of a shortage of pilots.
Air travel has surged and passengers have shown they are willing to pay up for tickets after two years of pandemic, a trend that's helping carriers cover a jump in fuel costs. The Transportation Security Administration on Friday screened more than 2.3 million people, about 10% fewer than in 2019 but up 57% from a year ago.
AAL shares docked about nine cents early Monday to $18.91
COMTEX_405880197/2559/2022-04-18T09:57:43
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